How do I recover my ALEX password?

Created by Dean Phelps, Modified on Mon, Jul 21 at 12:03 PM by Dean Phelps

If you've forgotten the password for your ALEX log in, or if you need to connect to your newly created account, click the Forgot Username or Password link on the ALEX login page


ALEX will open a page where you can enter your email address. Enter your email address and click the Reset Password button.


ALEX will show a page that lists users with your email address. If ALEX finds your email address, your name will appear in the list. Your user name will appear in parentheses next to your name if it already exists.


To reset your password, click on your name. If you have not created a user name, ALEX will prompt you to create a user name.


ALEX will send a password reset message to your email address. That email will contain a link to reset your password and a password reset code. 



You can copy/paste the reset code or click the link. Your choice.


ALEX will prompt you to create and confirm your password. After setting your password, ALEX will log you into your account.



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